We’re wrapping up Season Two and our GPRA series with a look at cultures of accountability. Dan and Kent discuss…
Podcast
Matt Powell, retail sage and VP & senior industry advisor in sports at The NPD Group, talks through the evolution…
Once you’ve gotten agreement from your employees and established metrics to measure the results, it’s time to train. But the…
The only way to ensure you’re getting results is through intentional, numerical tracking. In the second podcast in the Gentle…
It takes more than training to effectively implement change, and it begins with Agreement on Approach. Dan and Kent talk…
Self-employment requires a whole host of skills familiar to entrepreneurs like self-disciple and self-awareness (yup, lots of “self”). Emily shares…
Everyone’s different, especially when it comes to communication styles and approach to tasks. It takes a savvy leader to set…
Whether you’re connecting with customers or leading your team, cultivating an authentic connection begins with one person: yourself. Leslie and…
The first step to hiring the right person for the job is to define it. Leslie and Kent chat about…
We’ve heard all the excuses why you’re not hiring high schoolers: they’re not responsible, they don’t have experience, they’re on…