THE BLOG

How to Counter Employee Resistance to Change & Training achiever change management communication leading change

When we train our clients, some of the greatest resistance we experience is, almost ironically, the anticipation of their own students’...

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In Defense of Forecasting achiever change management leading change small business

If you’ve ever worked with The Mann Group, you’ve likely heard us talk about forecasting. It’s one of our favorite skillsets and...

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How to Inspire Empathy in Your Staff achiever communication leading change small business

In case you hadn’t noticed, we think empathy is a pretty big deal. In more ways than one, it’s the skeleton key to a memorable and...

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Just [Don’t] Do It: The Whats, Whys, & Hows of Delegation achiever change management leading change small business

Hey, owners, we’ve got some bad news (actually, we think it’s good news, but we have a feeling you might require some convincing): you...

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Millennials and Communication achiever communication consumer insights leading change

Contrary to popular belief, millennials aren’t some separate species encrypted with uncrackable code. The truth is, we’re just like...

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The Retail Manager achiever change management leading change small business

In 20 years of client work with the Mann Group, we’ve come to an unavoidable conclusion. In the world of retail enterprise, the Store Manager...

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Leading Change Book Launch achiever book leading change

Thank you to all who have supported us in the launch of Dan's new book Leading Change:  How to Achieve Superior Results with Gentle Pressure...

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What Makes A Successful Store Manager? achiever change management leadership leading change

*Amendment: After reviewing our feedback forms and internal discussions, the title of this NBDA Super Seminar should have been “Manager...

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You Have Become a Manager….Now What? achiever change management communication leadership

Congratulations! What an exciting promotion. Webster defines a manager as a person responsible for controlling or administering all or part of a...

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Applied achiever change management leading change small business

I trust you are following along in our continued exploration of the phrase/mantra/process, “Gentle Pressure Relentlessly Applied”. So...

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Pressure achiever change management leadership leading change small business

Today, let’s tackle the second word, Pressure. It’s immediately paradoxical that these two words are used together: Gentle. Pressure....

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The Integritor achiever hiring leadership small business soft skills

In the late nineties, during my time leading at Bachrach men’s clothing, we had a focus on high-quality hiring. We worked with Jerry Bell of...

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