THE BLOG
We hear it from Mann U students all the time. “What if the person misbehaving isn’t my employee? What if it’s the owner?”
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Compensation is often seen simply as an expense to be managed in a business. Let’s reframe that thinking. Instead, let’s view...
Retailers can often find themselves in a vicious negative cycle. Because they can’t find quality employees, they lower the standard and hire...
We all like to think our businesses are emotionally compelling and that we get to create experiences for our customers, be that a youngun’s...
As a long-time retailer and consultant, I always enjoy the history (etymology) of the industry to better understand how we got here. I was...
Effective Feedback—the importance of offering feedback to your team might well be the utmost skill needed for success in Retail. If...
Doubletaps and hashtags. Stories and tags. Influencers and followers. The advent and subsequent preeminence of Instagram has brought a whole new...
I spend a considerable amount of time at trade shows. I am always excited to see friends, clients and new brands that are coming out with...
Trust. It’s a tricky noun, one that we have difficulty with as a society, and one that’s particularly and noticeably absent in the...
In this modern, digital age, listening is quickly becoming a dying art. With our eyes and thumbs constantly distracted by texts, emails, phone...
Imagine you wake up one morning with no memory of your business. In the middle of the night, every recollection of your profession vanished. Every...
For cyclers across the country and even the world, there’s one event that stands apart: RAGBRAI, or the Register’s Annual Great Bicycle...
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