The Mann Group Blog

Lost Humility. Lost Humanity. communication consumer insights customer experience leadership redefine retail soft skills training

I spend a considerable amount of time at trade shows. I am always excited to see friends, clients and new brands that are coming out with...

Obstacles to Listening communication leadership mann u no excuse zone redefine retail soft skills

In this modern, digital age, listening is quickly becoming a dying art. With our eyes and thumbs constantly distracted by texts, emails, phone...

The Integritor achiever hiring leadership small business soft skills

In the late nineties, during my time leading at Bachrach men’s clothing, we had a focus on high-quality hiring. We worked with Jerry Bell of...

The Entrepreneur achiever hiring influencing behavior leadership small business soft skills

The fifth, and most obvious attribute of an achiever is the Entrepreneur. While it may be obvious that an achiever has entrepreneurial...

Team Builder achiever hiring influencing behavior leadership small business soft skills

For those of you who have been following along, you know that we are spending six weeks describing the attributes of an Achiever. An Achiever...

If it Ain’t Broke, Don’t Fix It bike customer experience leadership no excuse zone redefine retail small business soft skills training

“If it ain’t broke, don’t fix it.”
This isn’t a message we usually ascribe to when it comes to business. We’re...

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