The Mann Group Blog

My Sales Rep is Lazy achiever small business training

At the Mann Group, our client mix is equally divided between Retailers and Brands who sell to Retailers. This puts one group of people squarely in...

Lost Humility. Lost Humanity. communication consumer insights customer experience leadership redefine retail soft skills training

I spend a considerable amount of time at trade shows. I am always excited to see friends, clients and new brands that are coming out with...

If it Ain’t Broke, Don’t Fix It bike customer experience leadership no excuse zone redefine retail small business soft skills training

“If it ain’t broke, don’t fix it.”
This isn’t a message we usually ascribe to when it comes to business. We’re...

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