The Mann Group Blog

What are Your Customers Thinking? achiever brick and mortar change management consumer insights leading change

It’s not a question that’s easy to answer; you can’t exactly walk up to a customer and ask them for an in-depth review. Comment...

Millennials and Communication achiever communication consumer insights leading change

Contrary to popular belief, millennials aren’t some separate species encrypted with uncrackable code. The truth is, we’re just like...

Millennials and Work Environment communication consumer insights leadership leading change

The workplace is somewhere that is in constant flux, with a perpetual rotation of employees, policies, products, even decorating. And yet, we can...

Pictures are Worth 1,000 Experiences communication consumer insights millenials redefine retail small business

Doubletaps and hashtags. Stories and tags. Influencers and followers. The advent and subsequent preeminence of Instagram has brought a whole new...

Lost Humility. Lost Humanity. communication consumer insights customer experience leadership redefine retail soft skills training

I spend a considerable amount of time at trade shows. I am always excited to see friends, clients and new brands that are coming out with...

Saucony: How One Brand Decided to Build Trust communication consumer insights customer experience influencing behavior mann u manufacturers redefine retail run

Trust. It’s a tricky noun, one that we have difficulty with as a society, and one that’s particularly and noticeably absent in the...

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