THE BLOG

Clear the Closet: When to Fire an Underperforming Employee #leadership #performancemanagement #hr #employeemanagement #workplaceculture #management101 #hardconversations #teambuilding #businessleadership #hrtips

Despite our best efforts, it's just not working.

They're not succeeding with the company. They're not producing to the standard the role requires. An...

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Stale Sells Nothing #visualmerchandising #retailtips #storedisplay #smallbusinesstips #customerexperience #declutter #professionalorganizer #retailstrategy

Every Fourth of July weekend, our house turns into the gathering spot. Neighbors and family come over to celebrate, relax, and eat โ€” all weekend long....

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The High-Performer's Hidden Ceiling: Coaching the Leader Who Doesn't Know What They Don't Know

A guide for owners and executives on identifying and coaching blind spots in results-driven leaders who may not see the need to change

There is a par...

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What If Retail Was About Connection First? #independentretail #businessownership #retailleadership #smallbusiness #entrepreneurship #businessgrowth #leadershipdevelopment #retailmanagement

A lesson learned in a doorway in Hot Springs, North Carolina โ€” and what it means for every store, every brand, every interaction.

I almost didn't go ...

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Learn About the Math Behind You Sales Floor #independentretail #businessownership #retailleadership #smallbusiness #entrepreneurship #businessgrowth #leadershipdevelopment #retailmanagement

A recap of the Metrics Seminar presented at Grassroots Outdoor Alliance Connect, June 2026

Last week I had the privilege of presenting to more than 2...

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Prepare Your Business Like You're Going to Sell Itโ€”Then Don't #independentretail #businessownership #retailleadership #smallbusiness #entrepreneurship #businessgrowth #leadershipdevelopment #retailmanagement

Six transactions. One powerful lesson: the discipline required to sell a business is the same discipline required to run a great one.

Over the past s...

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The Behavior You're Reading Wrong

Why your most frustrating leader may not have a character problem and what to do about it instead.

Here is a scenario that plays out in organizations...

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When Grit Turns Toxic #leadershipdevelopment #businessleadership #organizationalhealth #leadership #culturematters #businessgrowth #executiveleadership #leadershipcoaching

Kyle Busch thought it was a cold. My sister Emily thought she could push through. A client of ours, a former ICU nurse turned technology entrepreneur,...

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