THE BLOG
In this time of retail (r)evolution, everyone is talking about how the future belongs to retailers with a great Customer Experience. Few people are...
Our successes are defined by the successes of others—by the successes of people like you. 2017 was a great year for The Mann Group, but...
It’s nearly the most wonderful time of the year again, and that means people are grabbing their bags and wallets and heading to their mecca...
Let me preface this tale with a fact: it is incredibly difficult to break habits. That being said, it’s important to shake things up and...
There is no sign of dedication and devotion as abiding as a tattoo. For centuries, folks have used ink to symbolize their commitment to lovers and...
It’s not a question that’s easy to answer; you can’t exactly walk up to a customer and ask them for an in-depth review. Comment...
In today’s specialty retail industry, we often find ourselves being tugged by opposing forces, most of which can be divided into two camps:...
As 2016 comes to a close, so does our series on GEAR. From Get Involved, to Edit, to Appeal, to Relationship, we’ve broken down the various...
Effective Leadership involves Feedback. If you intend to influence adult behavior and improve performance, you must master the skill of giving...
Let’s face it: we’re all pretty lucky. Most of us don’t roll out of bed in the mornings, we positively hop out of the sheets and...
A decade ago, when the internet was still fairly new and the retail industry stagnant, innovation came in the form of online marketplaces. Now...
For Shira and Dan Epstein, business is a family affair. Shira’s grandparents started Champaign Surplus almost 60 years ago, and it’s...
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