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Larry: Old School Merchant achiever leadership leading change small business

In today’s world, we all want to be authentic. Millennials are creating new ways to express authenticity, but they’re missing the mark...

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Hiring the Fourth Critical Skill For a Store Manager achiever change management leadership leading change small business

“Yeah, so this is like a super chill place… We have TV going on in the back, and if you don’t want to come to work one day, it's...

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An Interview with Karen Roberts, Owner of Get Fit in Amarillo, Texas achiever brick and mortar change management leadership leading change run small business

We took a moment to get to know Karen Roberts, Owner of Get Fit in Amarillo, Texas. Here’s what she had to say:
MG: Why did you choose...

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Third Crucial Skill of Store Manager: Flexibility achiever brick and mortar change management leadership leading change

Flexibility

One of the most useful skills for a Retail Manager is flexibility. Flexibility can be defined as a willingness to change or compromise....

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Family Feud: REIā€™s Todd Callaway Proves Thereā€™s No Us Versus Them achiever change management leadership leading change

In the world of retail, corporate masters are often pitted against smaller, mom’n’pop shops—but why? After all, we all share the...

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Millennials and Work Environment communication consumer insights leadership leading change

The workplace is somewhere that is in constant flux, with a perpetual rotation of employees, policies, products, even decorating. And yet, we can...

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A Guide to Making Feedback Work change management communication leadership leading change

Look up the word “self-evaluation” in the dictionary and you’ll be redirected to evaluation. Search for it in the thesaurus and...

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Lost Humility. Lost Humanity. communication consumer insights customer experience leadership redefine retail soft skills training

I spend a considerable amount of time at trade shows. I am always excited to see friends, clients and new brands that are coming out with...

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Influence: The Most Sought After Leadership Skill communication influencing behavior leadership mann u redfine retail

There are so many puzzle pieces that make up a good leader. From the mundane—like punctuality—to the intricate—like the ability...

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Is Your Brand Holding Mind Share? communication influencing behavior leadership manufacturers

“How does my brand hold the mind share of the sales associate?” If you’re a brand selling products into specialty retail stores,...

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Obstacles to Listening communication leadership mann u no excuse zone redefine retail soft skills

In this modern, digital age, listening is quickly becoming a dying art. With our eyes and thumbs constantly distracted by texts, emails, phone...

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What Makes A Successful Store Manager? achiever change management leadership leading change

*Amendment: After reviewing our feedback forms and internal discussions, the title of this NBDA Super Seminar should have been “Manager...

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