THE BLOG

Curiosity Skilled the Cat achiever brick and mortar change management leading change

I went to the uniform shop today to look for a specific pair of compression socks. I am doing a research project for a manufacturer, so I was on...

Continue Reading...
How I got an β€œF” in Retail achiever brick and mortar change management leading change

A few months ago I had the opportunity to work retail in a fly shop. I was so geeked out: not only did I get to do what I loved most (play with...

Continue Reading...
NO EXCUSE ZONE: Stop Judging People achiever brick and mortar change management leading change

“Over the next six months, we’ll be using these tenets from Dan to refocus your vision, offering a new standard for you to employ in...

Continue Reading...
Three Retail Trends for 2018: Experience, Exclusivity, Extension achiever brick and mortar leading change

With the approach of the end of the year, my feed is always packed with two main themes: losing weight or a new fitness program to join, and...

Continue Reading...
No One is Doing It achiever brick and mortar influencing behavior leading change

This past holiday season I decided to challenge myself. I have always been opposed to shopping online, yet the stories my friends were telling me...

Continue Reading...
The SEVEN crucial moments in the Customer Service Experience achiever brick and mortar change management customer experience

In this time of retail (r)evolution, everyone is talking about how the future belongs to retailers with a great Customer Experience. Few people are...

Continue Reading...
We Are Successful Because You Are Successful achiever brick and mortar change management leading change

Our successes are defined by the successes of others—by the successes of people like you.  2017 was a great year for The Mann Group, but...

Continue Reading...
Malls Aren’t Dead achiever brick and mortar change management leading change

It’s nearly the most wonderful time of the year again, and that means people are grabbing their bags and wallets and heading to their mecca...

Continue Reading...
A Little Ditty About a Girl and Her Bikes achiever brick and mortar change management leading change

Let me preface this tale with a fact: it is incredibly difficult to break habits. That being said, it’s important to shake things up and...

Continue Reading...
Show Your Loyalty: Get a Tattoo! achiever brick and mortar change management influencing behavior leading change

There is no sign of dedication and devotion as abiding as a tattoo. For centuries, folks have used ink to symbolize their commitment to lovers and...

Continue Reading...
What are Your Customers Thinking? achiever brick and mortar change management consumer insights leading change

It’s not a question that’s easy to answer; you can’t exactly walk up to a customer and ask them for an in-depth review. Comment...

Continue Reading...
The Nature Fix achiever brick and mortar change management leading change

In today’s specialty retail industry, we often find ourselves being tugged by opposing forces, most of which can be divided into two camps:...

Continue Reading...

Let's Grow Together!

Sign Up for Our Newsletter to Receive Ongoing Leadership Strategies.