THE BLOG

Get in GEAR bike customer experience gear orbit outdoor run

Excuse us, our age—and our expertise—is showing. GEAR is our most tried-and-true course, with roots that stretch back to our early...

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Student Becomes the Teacher: Bicycle Garage Indy’s Succession Plan bike brick and mortar leadership next generation redefine retail small business

The word “buyout” rings with a level of frantic implications, but the truth is, when conducted between the right people and with the...

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It’s All in the Family: Wheel & Sprocket’s Succession Plan bike brick and mortar leadership next generation redefine retail small business

Succession plans are, ideally, implemented slowly and methodically as a primary owner steps into retirement—but that’s often not the...

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E-Bikes 4-Ever: Accell’s Larry Pizzi on the Evolution of the Industry bike manufacturers next generation redefine retail

According to Larry Pizzi, e-bikes are an integral piece of the modern bike industry. He would know—as Chief Revenue Officer and lead of...

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An Upside-Down Industry: How Retailers Can Use Inventory Planning to Take Back Their Stores bike brick and mortar leadership redefine retail small business

Our industry is upside down.

For most retailers, it’s a simple equation: Buyers communicate with manufacturer reps to choose the products they...

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PEOPLE, PROCESS, PARTNERSHIPS: WHY OUR FIRST PRESENTATION IS AS RELEVANT AS EVER bike brick and mortar hiring redefine retail small business the mann group

Nearly 15 years ago, Dan Mann took the stage and uttered his first presentation as The Mann Group. The topic he presented to the bike industry then...

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The 20 Collective bike dealer panels leadership redefine retail small business

At the Shimano Dealer Panel, twenty bicycle dealers and The Mann Group came together to solve the problem of the declining bicycle...

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Training is Forever

The first mistake we see businesses make when it comes to training is to not train at all. The second mistake is to invest in training—in...

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How to Counter Employee Resistance to Change and Training

When we train our clients, some of the greatest resistance we experience is, almost ironically, the anticipation of their own students’...

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