THE BLOG

What's In It For Me? achiever brick and mortar change management payroll small business

We started our online Sales Management course last week. I asked the attendees (a mix of retail owners and managers), “what’s the most frustrating thi...

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Revolutionizing Retail: The Quest for Productive Payroll leader leading change payroll

In the energetic world of retail, a familiar chorus rings out from the aisles to the back office: "We can't find any good people," "No one wants to wo...

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The Futility of Forcing Fit: Embracing Natural Talents in the Workplace achiever emotional intelligence leadership

In the world of Human Resources, the old adage "you can't teach a pig to sing; it doesn’t work and it annoys the pig" holds a wealth of wisdom. This s...

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The Humble Expert achiever customer experience leadership leading change

We work in a lot of industries that offer services provided by experts. For example:

 *Scribe-X offers services provided by medical students.

 *Mara...

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Thoughts That Turn to Beliefs: Differentiating Reality achiever leadership leading change miindset

In the labyrinth of human consciousness, thoughts have a remarkable ability to shape our beliefs, which in turn influence how we perceive reality. Und...

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What if Your Boss is Misbehaving? achiever leadership leading change redefine retail

We hear it from Mann U students all the time. “What if the person misbehaving isn’t my employee? What if it’s the owner?”

If you’ve followed us for a...

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What If It Works?

How will you know if something works if you never try? 

 

On September 11, 2023, I thought what if…

 

As I spoke (very casually) to a handful of r...

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A Road Less Traveled

I was reading these stats online this morning: 

 

The college enrollment rate for recent U.S. high school graduates fell to 61.4% in 2023, the lowes...

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Retail Is The New College

Retail doesn’t have to be temporary.

 

Imagine you are a student in high school, entering your junior year, traditionally the most challenging year ...

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An Unlikely Pairing

There is a disconnect at the brand and retail level. A loss of passion overtaken by the daily grind.  

 

Entrepreneurs have a vision of how to make ...

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Who do you want to be for your neighbors?

“The world needs a sense of worth, and it will achieve it only by its people feeling that they are worthwhile.” Mr Rogers.

 

To continue the convers...

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It's Not a Moment, It's a Movement

We are failing our communities. 

 

On July 19th, 2023, I attended my first-ever group run, hosted by a local running store in Asheville, NC, and was...

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