THE BLOG
We’re spreading ourselves thin, a face that’s definitive of our lifestyles these days. We want to multitask constantly, we juggle jobs...
Compensation is often seen simply as an expense to be managed in a business. Let’s reframe that thinking. Instead, let’s view...
In the indelible words of Chris Isaak, we did a bad, bad thing.
We talk a big talk here at The Mann Group. We rebuke and reprimand retailers and...
A good sales compensation plan enables a company to hire good salespeople and motivate them to allocate their time and effort to maximize company...
Ah, the sounds of the season: tinkling jingle bells, crooned carols, the whistle of a kettle, the crackle-snap of a fire. They’re all sounds...
We’re in the business of making businesses—particularly retailers—better. And we have to say, business is booming; the majority...
As a leader in specialty retail, you’re asked questions constantly: what are today’s sales numbers, who called out sick, when does that...
To incorporate empathy into your retail experience is to connect with your customers on a personal, intimate level. No one recognizes that level of...
The customer journey isn’t a new concept, it’s just shifted from the physical to the metaphorical.
When your parents were kids (or maybe...
When I first became a manager, I began to learn a lot of new things: Inventory management, visual merchandising, sales training, scheduling. One...
Retail is inherently a partnership between retailer and manufacturer. Specialty retailers are, in the simplest of terms, liaisons between...
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