THE BLOG

Why In-Person Coaching Boosts Sales Floor Performance Up To 35%

Most retail and sales organizations don't have a skills problem. They have a reinforcement problem.

You've invested in onboarding decks, product know...

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The Cut You Don't See Yourself Making #leadershipdevelopment #leadershiptraining #executivedevelopment #leadershipskills #futureleaders

Decide comes from the Latin deciderede-, "off," plus caedere, "to cut." It's the same root that gives us incisive, concise, homicide. To decide is ...

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Clear the Closet: When to Fire an Underperforming Employee #leadership #performancemanagement #hr #employeemanagement #workplaceculture #management101 #hardconversations #teambuilding #businessleadership #hrtips

Despite our best efforts, it's just not working.

They're not succeeding with the company. They're not producing to the standard the role requires. An...

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Stale Sells Nothing #visualmerchandising #retailtips #storedisplay #smallbusinesstips #customerexperience #declutter #professionalorganizer #retailstrategy

Every Fourth of July weekend, our house turns into the gathering spot. Neighbors and family come over to celebrate, relax, and eat — all weekend long....

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The High-Performer's Hidden Ceiling: Coaching the Leader Who Doesn't Know What They Don't Know

A guide for owners and executives on identifying and coaching blind spots in results-driven leaders who may not see the need to change

There is a par...

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What If Retail Was About Connection First? #independentretail #businessownership #retailleadership #smallbusiness #entrepreneurship #businessgrowth #leadershipdevelopment #retailmanagement

A lesson learned in a doorway in Hot Springs, North Carolina — and what it means for every store, every brand, every interaction.

I almost didn't go ...

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Learn About the Math Behind You Sales Floor #independentretail #businessownership #retailleadership #smallbusiness #entrepreneurship #businessgrowth #leadershipdevelopment #retailmanagement

A recap of the Metrics Seminar presented at Grassroots Outdoor Alliance Connect, June 2026

Last week I had the privilege of presenting to more than 2...

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