THE BLOG

What Story Are You Telling?

Growing up, I loved rearranging my bedroom. And when I say loved, I would rearrange and redesign my bedroom every two weeks. It was a way for me to se...

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The Senses of Visual Merchandising

“The most powerful of all human sensory abilities, however, is vision. The human body has about eleven million sensory receptors. Approximately ten mi...

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New Year, New Look

Well.

 

Happy New Year everyone!

 

We made it to 2024, and to say that I (Makenzie) and the rest of The Mann Group team are excited for the New Ye...

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The Gift That Keeps On Giving

In today’s article, we’re talking about another approach to Business Owner’s exit strategies: Employee Stock Option Programs (ESOP). In this approach,...

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Exit Plans: Your First Option exit selling succession

So, you’ve given your heart and soul to your small business for decades. For a thousand reasons (exhaustion, boredom, greener pastures), you’ve decide...

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The Beginning of Your Succession Plan closing strategic plan succession

The end of the year brings some predictable events for retailers. On the one hand, Black Friday signals the beginning of the Holiday shopping season a...

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The Calm Before The Storm rest resting

We have made it through Black Friday and Small Business Saturday just in time for the Christmas rush. But before we jet onto the next big rush, it is ...

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Be More Like "The Bear" language stress stress management

If you have ever worked in a restaurant, you know that there is a language that everyone seems to know and understand what it means. It is like watchi...

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Your Staff Needs You staff stress stress management

How we perceive ourselves vs our impact on others… especially when under pressure, tension, stress, and fatigue.

 

One of the most jarring pieces of...

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The Death of Loyalty customer service loyalty loyalty members

Two months ago, Delta Airlines announced the most sweeping changes to their Frequent Flier Program in 41 years. The changes included more challenging ...

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What Stresses You Out? emotional intelligence stress

 We are entering what the population considers the most wonderful time of the year... unless you are in retail. This time of year is high-stress. This...

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Onboarding During the BUSY Season hiring onboarding

 "Onboarding" refers to the process where new hires integrate into an organization. It includes activities that allow new employees to complete an ini...

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