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A Guide to Making Feedback Work change management communication leadership leading change

Look up the word “self-evaluation” in the dictionary and you’ll be redirected to evaluation. Search for it in the thesaurus and...

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The Retail Manager achiever change management leading change small business

In 20 years of client work with the Mann Group, we’ve come to an unavoidable conclusion. In the world of retail enterprise, the Store Manager...

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Pictures are Worth 1,000 Experiences communication consumer insights millenials redefine retail small business

Doubletaps and hashtags. Stories and tags. Influencers and followers. The advent and subsequent preeminence of Instagram has brought a whole new...

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Lost Humility. Lost Humanity. communication consumer insights customer experience leadership redefine retail soft skills training

I spend a considerable amount of time at trade shows. I am always excited to see friends, clients and new brands that are coming out with...

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Influence: The Most Sought After Leadership Skill communication influencing behavior leadership mann u redfine retail

There are so many puzzle pieces that make up a good leader. From the mundane—like punctuality—to the intricate—like the ability...

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Is Your Brand Holding Mind Share? communication influencing behavior leadership manufacturers

“How does my brand hold the mind share of the sales associate?” If you’re a brand selling products into specialty retail stores,...

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And Just Like That Your Life Can Change

And just like that your life can change….365 days ago I woke up to a text from my bother-in-law saying that he had taken my sister to the...

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Saucony: How One Brand Decided to Build Trust communication consumer insights customer experience influencing behavior mann u manufacturers redefine retail run

Trust. It’s a tricky noun, one that we have difficulty with as a society, and one that’s particularly and noticeably absent in the...

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Obstacles to Listening communication leadership mann u no excuse zone redefine retail soft skills

In this modern, digital age, listening is quickly becoming a dying art. With our eyes and thumbs constantly distracted by texts, emails, phone...

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Leading Change Book Launch achiever book leading change

Thank you to all who have supported us in the launch of Dan's new book Leading Change:  How to Achieve Superior Results with Gentle Pressure...

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What Makes A Successful Store Manager? achiever change management leadership leading change

*Amendment: After reviewing our feedback forms and internal discussions, the title of this NBDA Super Seminar should have been “Manager...

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You Have Become a Managerā€¦.Now What? achiever change management communication leadership

Congratulations! What an exciting promotion. Webster defines a manager as a person responsible for controlling or administering all or part of a...

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