THE BLOG
So, you’ve given your heart and soul to your small business for decades. For a thousand reasons (exhaustion, boredom, greener pastures), you’ve decide...
The end of the year brings some predictable events for retailers. On the one hand, Black Friday signals the beginning of the Holiday shopping season a...
We have made it through Black Friday and Small Business Saturday just in time for the Christmas rush. But before we jet onto the next big rush, it is ...
If you have ever worked in a restaurant, you know that there is a language that everyone seems to know and understand what it means. It is like watchi...
How we perceive ourselves vs our impact on others… especially when under pressure, tension, stress, and fatigue.
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One of the most jarring pieces of...
Two months ago, Delta Airlines announced the most sweeping changes to their Frequent Flier Program in 41 years. The changes included more challenging ...
 We are entering what the population considers the most wonderful time of the year... unless you are in retail. This time of year is high-stress. This...
 "Onboarding" refers to the process where new hires integrate into an organization. It includes activities that allow new employees to complete an ini...
How my least favorite brand became my favorite brand, all thanks to visual merchandising.
If you had asked me a year ago if I would ever be wearing a...
You know I like a good acronym. CBS, HBO, YOLO, SMH, LOL, TGIF, and TBD.
In the retail space, we spend lots of time talking about UPTs. That is Units...
 6 hours 30 minutes and 19 seconds.Â
That was the time I took to run the Chicago Marathon this past Sunday. This race was one hour longer than my fir...
As the general population is starting to prep for the holidays, retail must be one step ahead by focusing on sales training. We want to start this mon...
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